Development as a wholistic process

I was starting to build a rather bleak picture of ICTs and development in Africa – there seemed to be a lot of policy making going on, and not enough projects with tangible results. Upon closer inspection, however, I have come to realise there are in fact numerous worthwhile projects of various shapes and forms all over Africa. One such program, the e-learning Africa news portal ‘Intel Teach Program’ , proved to be an excellent case study of ICTs development. This program promoted the effective use of technology in DZJ Mthebula High School in a semi-rural region of Limpopo province.

What struck me about this story were two key nuances: firstly that dumping technology in a community is useless unless the skills are taught for the consumption of and production using this technology. Secondly, this case study emphasised the importance of focusing on schools and introducing students to technology which can aid their learning experience, and teach them the skills they need to thrive in the knowledge economy/ information society.

Mthebula High School was donated computers by Telkom a few years ago, but none of the teachers were incorporating the technology into their instruction. School language teacher, Mercy Ntlemo, attributed this to most of the teachers lacking “the specific knowledge and training to integrate technology in any substantive way”. This meant the computers were gathering dust, barely used beyond basic information retrieval and simple word processing.

This example speaks to the larger debate within ICTs and development: development needs to happen on a multitude of different levels. It makes no sense to think you are aiding development by donating free technology like computers to those who lack the skills to utilise this technology effectively.

In this particular case, Ntlemo underwent the Intel Teach Program, a professional development program designed to help teachers integrate technology effectively in the classroom with the objective of helping students build 21st century skills. Ntlemo felt she really benefited from the training and following her success, many other teachers did the program, to help “conquer their technophobia”.
This training program exposed the teachers to new approaches for creating assessment tools and aligning lessons with educational learning goals and standards. Additionally, they discover new ways to incorporate the use of the Internet, Web page design, and student projects as vehicles for powerful learning.

As a result of the Intel Teach Program, Ntlemo says that technology is now an integral part of the curriculum at DZJ Mthebula High School, and project based learning is the norm. The training program revolutionised the way the teachers used the computers – a wonderful resource which until then were being completely underused. Ntlemo says the program “has revolutionised the way we teach.”

So what does a story such as this one teach us? It teaches us that we need to have a wholistic approach to development, and that development occurs within a particular context – such as lack of digital literacy. We need to understand the contexts of the communities needing developments in ICTs so that development does not become a worthless endeavour but rather a meaningful process of change.


To find out more on some of the interesting ICT development projects in Africa, visit the following links:
1. Un Economic Commissions for Africa
2. Acacia: Communities and the Information Society in Africa Program
3. APC Women’s networking support program
4. World Bank: Africa and the knowledge economy